Frequently Asked Questions

Everything you need to know about your GLOWWA journey.

When will my GLOWWA order arrive?

Standard shipping typically takes 3-5 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.

Are GLOWWA products suitable for sensitive skin?

Yes, our formulas are dermatologist-tested and designed with gentle, non-irritating ingredients suitable for all skin types, including sensitive skin.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, minus shipping costs.

Are your products cruelty-free and vegan?

Absolutely. GLOWWA is committed to ethical beauty; all our products are 100% vegan and we never test on animals.

Do you offer international shipping?

Currently, we ship to the US, Canada, and the UK. We are working hard to expand our shipping zones to more countries very soon.

How can I track my subscription?

You can manage, pause, or cancel your subscription at any time through the 'My Account' portal on our website.